Services

Stay Connected with Southwest Datacom's Services

Is a lack of integrated telecommunications service threatening your ability to effectively connect with customers and stakeholders? Are your resources being exhausted by working with multiple providers to meet your communication needs?

It's time to stop, breathe, and relax. With Southwest Datacom's extensive menu of services and network of professionals, you can rest easy knowing you'll always stay connected to the people who matter most.

Our Expertise

We have certified field reps stationed throughout the U.S. and parts of Canada capable of installing, repairing, and maintaining a variety of popular systems, including:

Cisco's Telephony Suite
Nortel Networks Options 11 - 81
CS1000E
Meridian Mail
Norstar 0x32 MICS, CICS
Call Pilot 100/150

In addition to the systems for which we're certified, we proficiently provide MAC & service on Avaya's Definity G3, Prologix, S8xxx, Audix voicemail, Merlin Magix, Partners, Merlin Messaging, Comdial FXII, Comdial key systems, 3-COM, and Shortel IP systems - just to name a few.

Learn how we apply our knowledge and expertise to manage complex business communication needs.

Our Services

Whether your business is located in a bustling metropolitan area or on a quiet country road, our customizable services are designed to get you (and keep you) connected.

Consulting & Business Solutions

All great companies begin with an idea, but it can take a small army to bring that vision to life. Our consulting services are designed to address your business' communication needs now and in the future. We believe building a great communications infrastructure requires a dedicated team of experts, and that's exactly what we provide. From startup and expansion consultations to a traffic study allowing you to control expenses while maintaining quality service levels as well as the development of E911 solutions, your company's needs are covered when working with us.

New Systems & Cabling

Consulting is just one aspect of our service, as our primary mission is to get you connected. Between new VoIP system installation, system engineering, and voice and data cabling, our new installation services will get you connected in no time. Do you need cabline on a large scale? No problem; we execute jobs of every size on time and on budget.

Service & Maintenance

A violent storm came through the area, which left you with a downed phone system and line issues. What do you do? When working with Southwest Datacom, a simple call for service is all you need to minimize downtime and regain communication with employees, customers and stakeholders. With emergency response times of 3 hours or less and a repair success rate of 99.9%, our repair services are unmatched in the industry. In addition to troubleshooting and repairing Nortel, Avaya, and Cisco Systems, we perform system audits and maintenance contracts designed to keep your telephony system running efficiently and reliably.

Changes & Relocation

From simple phone system relocation and small inter-office moves to full system upgrades and large-scale system transfers, we handle every aspect of maintaining connection to greatly reduce downtime and total cost. Because our network extends to all 50 U.S. states and metropolitan areas of Canada, we're able to oversee and efficiently execute most North American moves while lowering expenses.

Equipment & Accessories

Technology is the crux of modem communication, but it can be an annoyance for business owners--especially where costs are concerned. As devices advance and capabilities improve, telecommunication equipment can snag a significant chunk of a company's working budget. At Southwest Datacom, we sell both new and refurbished telephone equipment to keep costs down while ensuring you receive quality products. Need replacement accessories or headsets? We have those, too.

Southwest Datacom Today

At Southwest Datacom, we make it our mission to keep you connected regardless of your company's size, communication demands, or location. Our integrated approach to telecommunications uniquely provides the perfect combination of quality equipment, industry expertise, and superior service at a price that fits your business and budget.